🛟 SunnyWalker — Support / 支援
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聯絡 / Contact：[email protected]
🇺🇸 English
What SunnyWalker does
SunnyWalker is a children's alarm clock for iPhone and iPad, designed for kids aged 3–8. A parent records a short voice message, and the app uses iOS 26 AlarmKit to fire a full-screen alarm that rings through silent mode and Focus mode. When the child taps "I'm up!", the app plays the parent's voice and shows a task (school, brush teeth, etc.).
Requirements
- iOS 26 / iPadOS 26 or later is required for the full AlarmKit experience (rings through silent and Focus mode). Older devices may receive a notification-based fallback.
- Microphone permission is needed to record parent voice clips.
- No account or login required.
Common questions
The alarm didn't ring at the scheduled time.
Check that: (1) your device is running iOS 26 or later; (2) AlarmKit permission has been granted in Settings → SunnyWalker → Alarms; (3) the alarm is toggled on in the app. AlarmKit bypasses both silent mode and Focus mode, so no additional settings should be needed.
I can't hear the parent voice recording.
Voice playback requires the app to be in the foreground after the child dismisses the lock screen. Check that the device volume is turned up and the recording was saved successfully (you should be able to preview it in the alarm settings).
How do I delete a recording?
Open the alarm settings, tap the recording, then tap Delete. Recordings are stored locally on the device only and are never uploaded anywhere.
Is SunnyWalker free? What does Pro add?
Core wake-up features are free; the free version holds up to 10 items (alarms and to-dos combined) since 1.4.20260920. SunnyWalker Pro is an optional one-time purchase (Family Sharing supported) that removes the alarm and custom-ringtone limits and allows ringtones up to 30 seconds. The purchase row is on the parent page, behind the parental gate. Existing users before Pro got it free on update.
Can several children share one device?
Yes, since 1.4.20260920. Split alarms into a group per child, swipe left or right on the home screen to switch, give each child their own mascot, and tap a group's name to pause that child's whole set (parent check required; nothing is deleted).
Contact
Email us at [email protected]. We typically reply within 1–2 business days.
🇹🇼 繁體中文
SunnyWalker 是什麼
SunnyWalker 是一款為 3–8 歲幼兒設計的 iPhone / iPad 鬧鐘。家長先錄一段語音，App 透過 iOS 26 AlarmKit 在指定時間觸發全螢幕系統鬧鐘，能突破靜音模式與專注模式。小孩按下「我起床了！」後，App 播放家長錄音並顯示當天任務（上學、刷牙等）。
系統需求
- 完整 AlarmKit 功能需要 iOS 26 / iPadOS 26 以上（突破靜音/專注模式）。舊版裝置會退回通知鬧鐘模式。
- 需要麥克風權限（錄製家長語音）。
- 不需要帳號或登入。
常見問題
設定的時間到了，鬧鐘沒有響。
請確認：(1) 裝置為 iOS 26 以上；(2) 設定 → SunnyWalker → 鬧鐘 權限已開啟；(3) App 內鬧鐘開關已開啟。AlarmKit 會自動突破靜音與專注模式，不需額外設定。
家長錄音沒有聲音。
語音播放需要 App 在前景執行（小孩解鎖畫面後）。請確認裝置音量已調高，且錄音已正確儲存（可在鬧鐘設定中預覽）。
如何刪除錄音？
進入鬧鐘設定，點選錄音，選擇刪除。錄音只存在裝置本機，不會上傳到任何地方。
SunnyWalker 免費嗎？Pro 多了什麼？
基本的叫醒功能免費；1.4.20260920 起免費版可設定 10 個（鬧鐘與待辦合計）。SunnyWalker Pro 是選購的一次性購買（支援家庭共享），解除鬧鐘與自訂鈴聲數量上限、單則鈴聲最長 30 秒。購買列在家長頁、家長閘之後。Pro 推出前就在用的老用戶，更新後已自動免費取得。
一台裝置可以給好幾個小孩用嗎？
可以，1.4.20260920 起。鬧鐘可依小朋友分組，首頁左右滑切換，每位小朋友有自己的吉祥物；點群組名稱可整組暫停（需家長驗證，不會刪除設定）。
聯絡我們
請寄信至 [email protected]，通常 1–2 個工作天內回覆。